Onboarding Expectations

Once you begin the integration process, We'll be here to help you every step of the way. Together we'll work on the following items:

  1. Reach will dedicate an account manager, sales engineer, and developer to guide you through the integration.
  2. Determine the scope, different phases, and timeline for the integration
  3. Provide a Reach Integration accreditation document that outlines the technical milestones that need to be achieved in order to Go-Live
  4. Setup a regular cadence call to help development move smoothly & invite your dev team to our Slack support channel for real-time support
  5. Integration begins!
  6. Final review and testing is done with your team & the Reach team to make sure the site is ready to Go-Live
  7. Go-Live!

In parallel to the technical integration:

  1. Complete application here.
  2. Complete contract
  3. Set up bank remittance details