Recurly guides

Recurly is one of Reach's subscription partners, offering subscriber management and recurring billing services.

As your Merchant of Record (MoR), Reach manages payments, ensures tax compliance, and protects against fraud. Enhance your subscription business by integrating Reach's MoR solution on your Recurly platform.

Reach's Recurly integration flow

Reach's integration with Recurly requires minimal effort on your part. Your Reach representative will configure your Recurly account with Reach's MoR solution. Below is the basic onboarding flow:

Integration and testing

Your Reach representative works with Recurly to configure your account. On Recurly, connect the Avalara AvaTax app and your payment gateway to Reach-provided accounts and complete testing in a sandbox environment.

Move into production environment

Once all use cases have been tested and any issues resolved, Reach gives you production credentials. We will test the production credentials to ensure everything is working correctly.

Go-live

A go-live call is scheduled. On the go-live call, your Reach representative finalizes the move into a production environment. Reach monitors incoming transactions to immediately identify and resolve any issues.

Continuous support

Post-launch, Reach will provide continuous support for any issues or questions.

Connect your accounts to Recurly

Reach will provide you with all the required credentials for your Reach-managed accounts. Connect your accounts to Recurly by adding the provided credentials to the Avalara AvaTax app and a payment gateway.

Connect the Avalara AvaTax app to Recurly

Reach calculates, withholds, remits, and files taxes in each taxable region using Avalara. Connect the Avalara app to Recurly by adding your Reach-provided credentials.

Connect the Avalara AvaTax app

Simplify sales tax compliance and business operations with Recurly's Avalara AvaTax integration.

SKU management

For accurate tax calculations, Reach requires a list of your product SKU codes for both digital and physical products. You may use Reach's SKU list template. Send the list to your Reach representative and notify Reach of any changes to your SKU codes to maintain compliance.

Add a payment gateway to Recurly

To start transacting with Reach's MoR solution, add a payment gateway to Recurly using your Reach credentials.

Select the relevant gateway below for instructions:

Complete your Recurly integration

After connecting your accounts, your Reach representative will instruct you to complete a few tasks before the go-live call. Click on the tabs below for details on what you will need to complete:

Complete transaction testing

Reach provides you with sandbox credentials for testing. Use them to test payment scenarios such as:

  • Payment authorization and capture
  • Full and partial refunds
  • Tax transaction creation

Send your test transactions to your Reach representative. Your Reach representative verifies that the data is present and correct in the sandbox environment.