Monthly statement reports

There are two reports you will receive each month:

1. The monthly statement by order date
2. The monthly statement by settlement date

Report delivery

Reports are available as CSV files. Monthly reports are automatically generated on the 4th of each month at 1 PM UTC (4 AM MT).

For example, you will recieve your August monthly reports on September 4th, and so on.

You can access your reports in the Reach Admin portal. Review the Download a report section for further instructions.

Report timeframe

Both reports provide the same data fields and level of detail; they differ only in the reporting timeframe they cover.

Monthly statement by order date

The monthly statement by order date report is the standard monthly report. All transactions with an order date that falls within the last month are included.

This report is designed for easy reconciliation with a store's order records.

Monthly statement by settlement date

The data in the monthly statement by settlement date report is determined by the settlement date's month.

This report can help reconcile and align with the settlement detail report and other statements that use the settlement date for reporting purposes.

Data in the monthly reports

Monthly reports contain important columns, such as LINE TYPE, ORDER ID, MERCHANT ORDER ID, and others.

All reports include the sell currency, settlement currency, FX rates (if applicable), fees, the final settlement amount, and other data relevant to the transactions.

The Settlement section of the glossary describes the columns used in the reports.