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Step 6. Turn on the Avalara Tax Compliance app

Follow the instructions below to install and activate the Avalara Tax Compliance app on your Shopify store. This app ensures global tax compliance and the automatic collection and remittance of taxes.

Avalara connects to your store and syncs it to a Reach-managed Avalara account provided by your Reach representative. Reach will ensure your Shopify store shows customers accurate VAT, GST, and sales tax calculations. Reach also withholds, files, and remits the taxes we collect to the correct authorities. With Reach and Avalara, the tax doesn't have to be that hard.

Step 6a. Install the Avalara Tax Compliance app

  1. From your Shopify admin, go to Settings and click Taxes and duties.
  2. Scroll down to Apps.
  3. Next to Avalara Tax Compliance, click Install.
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Note

Avalara Tax Compliance is a paid application, and Reach has purchased it on your behalf.

Install the Avalara Tax Compliance app

Install the Avalara Tax Compliance app

  1. From the Avalara Tax Compliance page, click Install Avalara Tax Compliance.
Click **Install Avalara Tax Compliance**

Click Install Avalara Tax Compliance

  1. To install the Avalara Tax Compliance app, click Install.
Click **Install**

Click Install

You'll see the Connect to your production account page for Avalara Shopify. At this point, your Reach representative will configure and activate the Avalara Tax Compliance app on your behalf.

Connect to your production account

Connect to your production account

Step 6b. Activate the Avalara Tax Compliance app

Your Reach representative will enter the Avalara credentials and activate and configure the Avalara Tax Compliance app. Avalara will import your Shopify stock keeping units (SKUs).

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Important

Do not begin this step until the scheduled go-live call with Reach. Your Reach representative will activate the Avalara Tax Compliance app during that call.

Once activated, verify the following items:

Avalara Tax Compliance displays Active

After activating the Avalara Tax Compliance app, go to Taxes and duties and verify that Avalara Tax Compliance displays Active, indicating that Avalara now provides taxes and duties.

Active Avalara Tax Compliance app

Active Avalara Tax Compliance app

Regional settings display Backup only

The Regional settings on the Taxes and duties page display Backup only because Avalara overrides Shopify's regional settings.

Regional settings display **Backup only**

Regional settings display Backup only

Understand Shopify-specific warnings

You may also see the following warnings. Shopify displays warnings when Shopify tax calculations are not working. In this instance, Avalara Tax Compliance is activated and provides tax calculations instead of Shopify.

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Everything is OK

Shopify may still display specific warnings after configuring the Avalara Tax Compliance app. Don’t worry; everything functions correctly, and Avalara calculates taxes accurately. Additionally, note that your selected countries no longer appear in the list of countries under Regional settings, and you can disregard this list. Avalara takes care of taxes and duties for every country.

You can disregard these warnings

You can disregard these warnings

The Avalara Tax Compliance app is active

The Avalara Tax Compliance app is active

You can disregard the countries listed under Regional settings

You can disregard the countries listed under Regional settings

Ensure the tax display for each region is correct

Ensure that all your markets display the tax correctly, whether prices are tax-inclusive or tax-exclusive.

  1. Go to Markets.

    Markets page

    Markets page

  2. Click a market in the Markets table. The selected market (region) page will appear. (Click to enlarge an image.)

European market region

European market region

United States

United States market region

  1. Choose one of the following options:

    • Europe: Under Inherited, click the change icon in the Taxes and duties row.

      Click the change icon in the **Taxes and duties** row

      Click the change icon in the Taxes and duties row

    • United States: Under Customized, click the Taxes and duties dropdown list.

      Click the **Taxes and duties** dropdown list

      Click the Taxes and duties dropdown list

  2. Select one of the following options from the Tax display dropdown list and click Done:

    • Dynamic tax display: Select this option if you want Shopify to include or exclude taxes based on the customer's region.

    • Show as included: Select this option for tax-inclusive countries.

    • Show as line item: Select this option for tax-exclusive countries.

      (Click to enlarge an image.)

      Europe

      Tax display

      United States

      Tax display

  3. Repeat steps 2-5 for each additional region.

Verify that "Include sales tax in product price and shipping rate" is turned off

On the Taxes and duties page, clear the following checkbox:

Clear this checkbox

Clear this checkbox

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Important

Avalara Tax Compliance is currently active. Selecting this checkbox will negatively impact the tax calculations.